Hospitality Chatbot Solutions


Small to Medium

R 2250 (All Inclusive) / Month
  • 5 Agents
  • R550 / additional agent
  • 1000 Free service conversations / month
  • 1000 Free Chatbot sessions / month
  • 10 Chatbots
  • 50 Flows per Chatbot
  • Limited Chatbot Builder
*Chatbot Builder Fee (Once Off):  R4500.00 (All Inclusive)

Medium to Large

R 4450 (All Inclusive) / Month
  • 5 Agents
  • R550 / additional agent
  • 1000 Free service conversations / month
  • 2000 Free Chatbot sessions / month
  • 25 Chatbots
  • 200 Flows per Chatbot
  • Advanced Chatbot builder
  • Collect data & trigger automation
  • Route chats & update attributes
  • Interconnected Chatbots
*Chatbot Builder Fee (Once Off):  R4500.00 (All Inclusive)

Conversational Cost

Business Initiated Conversations

Utility Conversations

R0.50 (Per Conversation)

Facilitate a specific, agreed-upon request or transaction or update to a customer about an ongoing transaction, including post-purchase notifications and recurring billing statements.

Authentication Conversations

R0.50 (Per Conversation)

Enable businesses to authenticate users with one-time passcodes, potentially at multiple steps in the login process (e.g., account verification, account recovery, integrity challenges).

Marketing Conversations

R0.90 (Per Conversation)

Include promotions or offers, informational updates, or invitations for customers to respond/take action. Any conversation that does not qualify as utility or authentication is a marketing conversation.

User Initiated Conversations

Service Conversations

R0.45 (Per Conversation)

Service conversations are conversations initiated by the customer. You will receive 1000 free monthly service conversations.

Facebook Free Entry Point

Conversations are not charged when users message businesses using call-to-actions buttons on Ads that Click to WhatsApp or Facebook Page call-to-action buttons. These entry points window has now been extended from a 24h window to 72h window.