Pricing

Standard

R 4250 (All Inclusive) / Month
  • 5 Agents
  • R550 / additional agent
  • Team Inbox
  • Message Broadcasts & Scheduling
  • Basic Chatbots
  • Keyword Actions
  • WhatsApp Catalog
  • Global Webhooks & API Access
  • Commerce Integrations
  • Free Inbound Conversations
  • 1000 Free Chatbot Sessions/month
  • Instagram DM Integration
  • Priority Account Management
  • WhatsApp Directory and Marketplace Access
*Once Off Chatbot Builder Fee :  R4250.00 (All Inclusive)

Executive

R 5500 (All Inclusive) / Month
  • 5 Agents
  • R550 / additional agent
  • Everything in Standard Plus:
  • Smart Broadcast Retarget Based on Events
  • Carousel Templates to Boost Engagement
  • Click-to-WhatsApp-Ads (CTWA) Analytics
  • WhatsApp Drip Campaigns
  • 2000 Free Chatbot Sessions/Month
  • 250 Free AI Responses/month
  • Advanced Chatbots
  • Extensive Campaign and Team Inbox Analytics
  • Detailed Team performance Report
  • 3rd Party Integrations
  • Shopify - Sync customer and order information
  • Instagram DM Integration
  • WhatsApp Flows
  • Priority Account Management
  • WhatsApp Directory and Marketplace Access
*Once Off Chatbot Builder Fee :  R5500.00 (All Inclusive)

Enterprise

R 9150 (All Inclusive) / Month
  • 10 Agents
  • R550 / additional agent
  • Everything in Executive Plus:
  • Dedicated Customer Success Manager
  • Round Robin Chat Assignment
  • Phone Number Masking for Customer Privacy
  • Auto Delete for Org Compliance
  • 5000 Free Chatbot Seccions/Month
  • 1000 Free Ai Responses/month
  • Trigger Reminders via Google Sheets
  • SMS Fallback with Twilio
  • Extensive API and Webhook Access
  • Free Custom Domain
  • Instagram DM Integration
  • Priority Account Management
  • WhatsApp Directory and Marketplace Access
*Once Off Chatbot Builder Fee:  R9150.00 (All Inclusive)

Conversational Cost

Business Initiated Conversations

Utility Conversations

R0.50 (Per Conversation)

Facilitate a specific, agreed-upon request or transaction or update to a customer about an ongoing transaction, including post-purchase notifications and recurring billing statements.

Authentication Conversations

R0.50 (Per Conversation)

Enable businesses to authenticate users with one-time passcodes, potentially at multiple steps in the login process (e.g., account verification, account recovery, integrity challenges).

Marketing Conversations

R0.90 (Per Conversation)

Include promotions or offers, informational updates, or invitations for customers to respond/take action. Any conversation that does not qualify as utility or authentication is a marketing conversation.

User Initiated Conversations

Service Conversations

R0.45 (Per Conversation)

Service conversations are conversations initiated by the customer. You will receive 1000 free monthly service conversations.

Facebook Free Entry Point

Conversations are not charged when users message businesses using call-to-actions buttons on Ads that Click to WhatsApp or Facebook Page call-to-action buttons. These entry points window has now been extended from a 24h window to 72h window.