Transform Your Hospitality Operations using WhatsApp Chatbot

Is your hospitality business struggling with outdated communication methods? Elevate your operations management, guest experience, and marketing efforts with a tailored WhatsApp Chatbot designed exclusively for your hospitality business. Connect with your guests anytime, anywhere, all within one streamlined system.

Your guests are on WhatsApp Chatbot. Where are you?

At Hospitality Chatbot Solutions, we recognize the challenges posed by traditional communication methods. Many of our clients have faced difficulties in managing guest communication effectively.

We’ve collaborated with numerous local hospitality businesses, to revolutionise their communication standards and elevate their guests’ experience. With our platform, effortlessly track conversations, uncover trends within your hospitality establishment and seamlessly handle your guests’ requests and concerns via WhatsApp Chatbot, ensuring a streamlined guest-interaction process.

Unlock Extraordinary Business Communication in 3 Simple Steps

Sign Up: Choose the ideal plan that suits your business. Build your customised profile and complete the checkout process.
Customise: We conduct an in-depth assessment to identify your specific communication and marketing needs. We then implement a tailored chatbot solution to bridge communication gaps.
Enjoy Your ROI: Watch as happy guest feedback and customer growth give you a competitive edge.

Our Promise to You

Support

We are with you on this journey, providing ongoing local support.

Added Value

We are an innovative team passionate about creative problem-solving.

Devotion

We are devoted to finding the best possible solutions for your hospitality business and guests.

Partners

At HCS we specialise in chatbots designed specifically for the hospitality industry, our integration partners include:

Our chatbots offers three main components:

Guest Communication: Provide your guests with top-quality service around the clock and reduce costs while improving customer engagement. Customers use your customised WhatsApp Chatbot to do everything from finding answers to taking action – at their convenience, with the click of a button- it’s like having their own dedicated staff member attending to their requests 24/7.
Marketing & Event communication: Use the chatbot for marketing purposes. Send specials and promotions directly to your guests, and even enable them to make bookings. Your chatbot can seamlessly integrate with major reservation systems used by hotels and more.
Operations Management: Hospitality Chatbot Solutions offer performance monitoring features that enable hotels to assess the effectiveness of their WhatsApp communication. Hotels can track message delivery rates, response times, and customer satisfaction levels. This data allows hotels to identify areas for improvement and enhance their communication strategies.

WhatsApp has features that make it really good for hospitality businesses to use to talk to people. It has a high open rate of 98%, meaning almost everyone reads the messages. It also lets you send pictures, videos, audio, and files, making chats fun and lively. Plus, it saves all the chats, so hotels can easily keep track of conversations better than they can with emails or text messages.

Pricing

Join Hospitality Chatbot Solutions and elevate your hospitality business with your very own affordable WhatsApp chatbots today!

Standard

^R 4250 _{(All Inclusive) / Month}

5 Agents
R550 / additional agent
Team Inbox
Message Broadcasts & Scheduling
Basic Chatbots
Keyword Actions
WhatsApp Catalog
Global Webhooks & API Access
Commerce Integrations
Free Inbound Conversations
1000 Free Chatbot Sessions/month
Instagram DM Integration
Priority Account Management
WhatsApp Directory and Marketplace Access

*Once Off Chatbot Builder Fee : R4250.00 (All Inclusive)

Executive

^R 5500 _{(All Inclusive) / Month}

5 Agents
R550 / additional agent
Everything in Standard Plus:
Smart Broadcast Retarget Based on Events
Carousel Templates to Boost Engagement
Click-to-WhatsApp-Ads (CTWA) Analytics
WhatsApp Drip Campaigns
2000 Free Chatbot Sessions/Month
250 Free AI Responses/month
Advanced Chatbots
Extensive Campaign and Team Inbox Analytics
Detailed Team performance Report
3rd Party Integrations
Shopify - Sync customer and order information
Instagram DM Integration
WhatsApp Flows
Priority Account Management
WhatsApp Directory and Marketplace Access

*Once Off Chatbot Builder Fee : R5500.00 (All Inclusive)

Enterprise

^R 9150 _{(All Inclusive) / Month}

10 Agents
R550 / additional agent
Everything in Executive Plus:
Dedicated Customer Success Manager
Round Robin Chat Assignment
Phone Number Masking for Customer Privacy
Auto Delete for Org Compliance
5000 Free Chatbot Seccions/Month
1000 Free Ai Responses/month
Trigger Reminders via Google Sheets
SMS Fallback with Twilio
Extensive API and Webhook Access
Free Custom Domain
Instagram DM Integration
Priority Account Management
WhatsApp Directory and Marketplace Access

Hospitality Chatbot Solutions

Hospitality Chatbot Solutions

Hospitality Chatbot Solutions

Transform Your Hospitality Operations using WhatsApp Chatbot

Unlock Extraordinary Business Communication in 3 Simple Steps

Our Promise to You

Support

Added Value

Devotion

Partners

Our chatbots offers three main components:

Pricing

Standard

*Once Off Chatbot Builder Fee : R4250.00 (All Inclusive)

Executive

*Once Off Chatbot Builder Fee : R5500.00 (All Inclusive)

Enterprise

*Once Off Chatbot Builder Fee: R9150.00 (All Inclusive)

Our Address

Contact Us

Legal Pages

Hospitality Chatbot Solutions (Pty) Ltd

Our Address

Legal Pages

Contact Us

Hospitality Chatbot Solutions (Pty) Ltd